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Can no longer file transfer from my windows PC

Discussion in 'Android Devices' started by kitwms, Dec 13, 2018.

  1. kitwms

    kitwms Newbie
    Thread Starter

    Suddenly I can no longer do file transfers from my windows pc
     



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  2. kitwms

    kitwms Newbie
    Thread Starter

    For years with my Note4, then my Note5, I used Samsung's PC app called Smart Switch to USB-connect to my phone. Initially, it gave me a choice which included "File Transfer" and later, it simply defaulted to that function. And "CELL PHONE" would pop up in Windows 10 File Explorer. I could copy/paste to and from the phone's memory. All of a sudden, this functionality has disappeared! All I get on the phone is "Charging." I don't know if I accidentally changed a setting or if an Android update changed this. I do keep the phone up to date with all Android updates.
     
  3. lunatic59

    lunatic59 Moderati ergo sum
    Moderator

    If there was an update it might have set it back to default which is "charge only". When you plug in the phone, pull down the notification and tap USB settings or options or connections or whatever it says and see if you have an MTP option. Some manufacturers let you remember that setting, but others make you do this each time you plug it in.

    If you don't have the option any more, it could be your cable went bad ... they do that sometimes. Or, if it's not the cable, it could be a worn out or dirty charging port on your phone.
     

Samsung Galaxy Note 5 Forum

The Samsung Galaxy Note 5 release date was August 2015. Features and Specs include a 5.7" inch screen, 16MP camera, 4GB RAM, Exynos 7420 Octa processor, and 3000mAh battery.

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