All, I tried to root my phone unsuccessfully and decided to do a factory reset. I did the whole x and start button thing and successfully formatted (reset) the phone. When the phone did boot up I tried to activate the phone and it would not go through. They tried to connect me to the to a customer rep but it was after 11pm. I only have about a half hour wait until I can get a hold of a rep. My question is who else has had to reset there phone and had this issue? Also what will I be asked when I get a rep on the phone?