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Support Can not use any #'s once phone has been answered

Discussion in 'Android Help' started by Android Question, Jun 26, 2016.

  1. Android Question

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    I can answer my phone but screen goes black..wont let me push any # buttons nor end call..what can i do ?
     

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  2. chanchan05

    chanchan05 The Doctor
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    What phone? And do you have a screen protector or case? Sounds like something is occluding the proximity sensor which turns off the screen when you press the phone to your cheek.
     
  3. AZgl1500

    AZgl1500 Android Expert
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    If you will use a Bluetooth headset, the screen will stay lit up until the screen blanker times out.

    I do that all the time to prevent the screen going black, especially if I am calling a corporation with those infuriating computer receptionists.

    Another thing you can do, it put the call on speaker.
    on my phones, that keeps the screen awake as long as the phone is laying on the table.
     

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