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Support Cancel eternal download

Discussion in 'Android Help' started by KDW, Aug 24, 2016.

  1. KDW

    KDW Lurker
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    My Hydro Wave is constantly downloading the user guide. Once it downloads, it continues with a new one.

    So far, I've tried to cancel it but nothing has worked. I can't find a download commander in my apps. I've looked for a way to cancel in Chrome but nothing there either. I do have a downloads app but it only lists the downloads in progress and in the past. There doesn't seem to be a way to stop/cancel anything.

    The download is set to open in Office Suite but there's nothing in that app to cancel the download.

    I have model C6740, Android 5.1 software version 2.016TC
     

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  2. Dannydet

    Dannydet Android Expert
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    Try a reboot of the phone first
     
  3. KDW

    KDW Lurker
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    I've tried it multiple times. The download always comes back. Thanks for the suggestion nonetheless. Any other ideas?
     

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