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Support Cannot access contacts/messaging

Discussion in 'Android Devices' started by Will M, Sep 19, 2017.

  1. Will M

    Will M Lurker
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    Sep 19, 2017
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    Hi,
    This morning I tried to access my contact list but failed. It was open for about 1 second before closing back down again. I had the same issue with the messaging app.
    There is no error message that I can see and I can't remember downloading anything possibly malicious.
    I fixed the messaging app by downloading Handcent Next SMS but I cannot find an app to fix the contact list (I have tried the top 7 or 8 on Google Play, they all close down immediately on opening).
    I have tried taking my battery out for a minute or so and restarting my phone multiple times. I have kept everything updated, still to no avail.
    I have noticed a similar issue with WhatsApp, I enter a chat but a few seconds later it will exit back to the chat list.

    Any help would be appreciated
    Thanks,
    Will
     

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  2. Dannydet

    Dannydet Android Expert
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    You may have to do a factory reset
     

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The LG G3 was the 2014 flagship device for LG, and was one of the first smartphones on the market with a 5.5-inch 2560 x 1440 display. It featured a Snapdragon 801 processor, 2GB or 3GB of RAM, 16GB or 32GB of internal storage, a microSD card slot, and a 13MP.

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