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Cannot connect Virgin Mobile Awe to laptop! (Mac)

Discussion in 'Android Help' started by spiffykat, Jan 18, 2014.

  1. spiffykat

    spiffykat Guest
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    Hi guys!
    I recently bought a new Virgin Mobile Awe, and I've attempted to connect it to a MacBook Pro via USB cord and nothing I've done has allowed me to access the device on my laptop thus far. I've already selected "Install driver" on the Connect to PC menu and installed the diver on my mac. I've since selected every other option on my phone (Connect PC to software, Media device, Camera) and none of those work. I've also noticed that since installing the driver, I've been unable to locate it on my laptop...although there is an application called "USBDriverUninstall"....not exactly helpful since I need the program.
    Any help would be much appreciated!!
     

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  2. Rukbat

    Rukbat Android Expert
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    Jan 16, 2012
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    Try connecting the phone to a Windows PC (with drivers installed). If that works it's a Mac problem, not a phone problem.
     

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