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cannot connected to KIes air throught IP address

Discussion in 'Android Help' started by Android Question, Feb 2, 2014.

  1. Android Question

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    Hi, I needed some helps on connecting my samsung note 2 and samsung note 10.1 to my computer through Kies Air. It was OK before but as I upgraded my Java to 7 and the message for kies air was the programme has revoked so I reinstalled kies and Java the problem still exist and then I deleted the kies air icon on my desktop and tried to reinstall it by typiung in the URL address as instructed on the kies air in my phone but everytime it comes to the website for the URL address not toc onnected to KIes Air as it should be. I don't know why and what to do to right the wrong. Please help!
    Thanks!
    WW
     

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  2. Rukbat

    Rukbat Android Expert
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    Jan 16, 2012
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    Deleting the icon from the desktop doesn't uninstall the program, so all you did was reinstall the icon.

    Uninstall Kies (Control Panel/Programs and Features. Select Kies. Uninstall. Reboot.) Then install it again.

    Shut off Windows Firewall, or tell it to allow Kies Air to function as a server.
     

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