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General Cannot download on wifi after marshmallow update

Discussion in 'Android Devices' started by HannaGrace, Apr 13, 2016.

  1. HannaGrace

    HannaGrace Lurker
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    Apr 13, 2016
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    After marshmallow update, I cannot download app updates in the play store while on WiFi. It just says "downloading" but never starts. Works fine if I turn off WiFi and use my data.
    Also my YouTube will not play video on wifi,it says "connection to server lost".
    My Internet works fine on wifi other than the play store and you tube.

    Things I have tried:
    -Turning router off for a few
    -restarting phone
    -Toggling airplane mode and bluetooth off and on
    -clearing partitions
    -trying another wifi source (same problem, it's my phone, not router)

    Any other ideas?
     

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  2. jj14x

    jj14x Android Expert
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    If that happens, try this out once - in the play store, cancel the download (click the 'x' next to the downloading). And then, restart the download again.

    I've had that happen a couple of times - not sure what is causing it though.
     
  3. ForHuskers

    ForHuskers Lurker
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    I had the same problem and stumbled on to a solution last night. If you have a Belkin router, go into the router settings and disable the Intellistream option, then restart your router. It worked like a charm! I had tried every possible thing I found on the internet with no luck until this. I don't know if any other router brands have a similar setting or not, though.
     

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