Help Cannot establish a reliable data connection error

[yoovi4u]

Hi,
I hav bought a new HTC Desire HD android phone. I didnt add a google account in the beginning as I didnt have any GPRS or WiFi connection. Later when i tried to create a gogle account, I got the error as :

"cannot establish a reliable data connection".

I have done all the clear cache and clear data stuff.


Please Help ASAP

 

[Gardium]

Hi,
I hav bought a new HTC Desire HD android phone. I didnt add a google account in the beginning as I didnt have any GPRS or WiFi connection. Later when i tried to create a gogle account, I got the error as :

"cannot establish a reliable data connection".

I have done all the clear cache and clear data stuff.


Please Help ASAP

Hi there.

Don't know what the problem directly is. But try to create a Gmail account first on a computer. Then try to connect your phone to this account, instead of trying to create an account via the phone. Sometimes those servers can mess a bit up, and it's "hard" to make an account via a device like that.

Hopefully it will connect to the account once it's created on the PC

 

[yoovi4u]

No. Actually I have a Gmail account. When I tried to add that account in my phone via Settings->Accounts & Sync -> Add Account, I am getting that error that I have quoted. I came accross many forums in which this question was posted. but noone gave a promising solution.

Some say to do a hard reset and some asks me to try connecting to a wifi network.. All I fear is, if I do a hard reset and if it doesnt work even then I'll be worried more!!!

 

[Gardium]

Hmm.

Well, my DHD refuses to let apps and systems access data, unless im on a 2g or 3g connection.

So be sure you got a sure, good, stable connection (see a 3g or a H in the task bar on the top of the phone, beside the "connection bars") before you click connect.

Other than this, I am not sure...

 

[yoovi4u]

Could this be because of my network problem. Its running only in edge. Will it work if I connect it to a Wifi network?

 

[Gardium]

Could this be because of my network problem. Its running only in edge. Will it work if I connect it to a Wifi network?

Yes, that is probably it

 

[yoovi4u]

Has anyone experienced the same problem and recovered by using wifi??

 

[DELBOY13]

I am having the same problem have an account on my PC but can not connect via my Wildfire

 

[yoovi4u]

@DELBOY13 What are you going to do then??? Without a google account on phone,we cannot accesss any app.. No use of android then.. Somebody Save us!!!!

 

[El Kroket]

Did you have a look at this site? Android: Can’t establish a reliable data connection to the server | Android | Tech-Recipes
Actually the comments at the bottom of the article are more useful then the article itself!

Cheers and let us know it any of this works!

Another weird solution, but it might just help :

Suggest that you try this recently discovered solution for problem adding gmail accounts to Android phone.

Thanks, vicw926a4! The solution you pointed to works! http://oonwoye.com/2010/07/29/my-android-problem-and-a-case-for-proprietary-over-opensource/

"Just try signing into the YouTube app with the account you want to sync and it will automatically add it to the list of your accounts." (Make sure you sign in to the YouTube app, rather than the website. I tried signing in to the website only and that didn't work.

 

[yoovi4u]

I tried youtube app solution. It says that a network error occured while trying to connect to youtube (Note that I m using 2g GPRS and no wifi or 3G). If anyone have tried and succeeded with that,can you please post the screen shots of it so that I can get a clear idea of it??

Thanks
Yuva

 

[El Kroket]

Hmm I would suggest to just wait until you have a 3G signal somewhere or some WIFI access. Using the phone just in a 2G area is pretty pointless because you will miss out on all the goodies...

 

[El Kroket]

Actually why don't you try the internet pass-through on your phone so you can go online on your phone using your computer's internet??

 

[yoovi4u]

Forgive my ignorance.. Can we do that??? Can we use the computers internet connection for phone??

 

[Gardium]

Forgive my ignorance.. Can we do that??? Can we use the computers internet connection for phone??

Yes.

Hehe, no problem with your ignorance .

Connect your phone to your computer by using the USB cable that followed in your box.

When your phone detects it's connected to the computer, standard settings are that the phone will then pop up a window asking what you want to do. Then chose "Internet Pass-Through" (bottom option), and wait about 20 seconds. Hey presto, and your phone should have internet =D! (this does require that you have installed the HTC sync app I think, as the program probably has some drivers that are needed by the phone).

It can also go the other way. If you need internet on your laptop, and have a good signal (3g or Wifi) on the phone, then just connect and chose the option called "USB tethering". Wait 20 secs, and then you should be online (requires again the HTC sync app to be installed, I think).

If however, this pop-up on the phone don't come, connect the phone to the computer, then go: Home screen -> Options -> Wireless & Networks -> scroll all the way down and the bottom two options are the ones described

Hope you get your google account set up soon =(. But yea, as stated in earlier posts by me, I think the default of HTC is to block application access if you dont have 3g, H or wifi on. At least my phone will refuse to connect to anything "speed" demanding if I don't have those. Good luck

 

[yoovi4u]

Awesome.. It worked when I connected my phone to internet passthrough. Now I m able to add my google account to my phone. Thank u for the suggestion. Sad part is,I have to wait for some more time to get my 3g connection. Nothing is happening via 2g.

 

[El Kroket]

No worries, I'm glad it worked!

Cheers