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Cannot Factory Reset

Discussion in 'Android Devices' started by RobDickson, Apr 15, 2012.

  1. RobDickson

    RobDickson Android Enthusiast
    Thread Starter

    I am unable to factory reset my phone. Has anybody come across this before?

    When I tried a factory reset by going into settings, the phone rebooted, but the screen stayed simply saying "Google". I had to pull out the battery. It started up OK, but hadn't been reset.

    I tried by turning the phone off and using the volume and power buttons. I was able to select "Recovery Mode" using the volume buttons, but when I clicked on the power button to select "Recovery Mode", the phone just displayed "Google" and I had to pull out the battery again.

    It's still starting up OK, but I still want to factory reset it.

    I suppose I could try uninstalling all of my apps and then trying again. I would probably start with WidgetLocker. I'm not saying it's a bad app, but if it's starting before the lock screen, it could be causing problems.

    I haven't rooted the phone. It's running 4.0.2. It tells me that the phone is up-to-date, so I can't upgrade to 4.0.4.
     



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The Galaxy Nexus release date was November 2011. Features and Specs include a 4.65" inch screen, 5MP camera, 1GB RAM, TI OMAP 4460 processor, and 1750mAh battery.

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