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Support cannot hang up phone or use any features(key pad or speaker)

Discussion in 'Android Devices' started by swayman2202, May 19, 2011.

  1. swayman2202

    swayman2202 Lurker
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    Hey! Ok I have had my HTC Aria for about 3 months. It has been wonderful up until about a week ago. When I call people if they don't answer I have to pull the battery out to hang up. I cannot call any numbers that will have me dial extensions because when I go to the calling screen it just blacks out like its locked and will not come back on. I am not sure what to think about it. I have tried everything I can think of to get it to work again. ANy ideas??
     

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  2. mmiller2002

    mmiller2002 Well-Known Member
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    Take it to the ATT store, or the store you bought it from, assuming you bought it new.

    Otherwise, have you tried the factory reset?
     
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