Help Cannot hang up phone???

[zedhead]

My wifes S3 won't hang up phone calls. The 'end call' button is non functioning. The only way to end a call is to let the other party hang up. Or, if the other party does not answer, to let it go to voice mail, and time out.

Any ideas would be greatly appreciated

 

[ENVi3]

That sounds strange... This doesn't fix your problem but if you go to your settings and go to Developer Options there's a "power button ends call" box you can check, which will give you another way to end calls.

 

[Psir]

You know I usually have that problem only if I select a different screen while on phone. I have note9

 

[ocnbrze]

You know I usually have that problem only if I select a different screen while on phone. I have note9

different screen? what do you mean?