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cannot hear callers on At&T samsung galaxy

Discussion in 'Android Help' started by Android Question, Feb 12, 2014.

  1. Android Question

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    I cannot hear callers, I have to use the speaker for all calls, had friend double check my settings and sound is correctly set , Is it me, the phone and do I need to take it in
     

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  2. Rukbat

    Rukbat Android Expert
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    You probably need to take it in. If you turn off the speaker on a phone call, it should revert to the earpiece. Whether the erpiece itself is shot, or something is working wrong when you tell it to send the sound to the earpiece, it's still not something you can fix yourself.
     

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