1. Are you ready for the Galaxy S20? Here is everything we know so far!

Cannot install Facebook after Marshmallow update

Discussion in 'Android Devices' started by EG19934, Mar 19, 2016.

  1. EG19934

    EG19934 Lurker
    Thread Starter

    My Moto G 2nd gen updated to 6.0 last week and my FB app disappeared. I've tried reinstalling it multiple times but it just wouldn't complete installation. There is no message of any kind. It downloads the app, then appears to be installing it, but then just stops without saying anything. Has anyone had the same problem or know the solution?
     


  2. Best Answer:
    Post #2 by Thom, Mar 19, 2016 (1 points)
  3. Welcome to Android Forums.

    Did you Wipe Cache Partition after doing the upgrade to Marshmallow. This will remove all temporary files and not touch any permanent files, apps, or settings.

    Are you using the launcher that came with the phone or are you using an alternate launcher like Nova?

    ... Thom
     
  4. EG19934

    EG19934 Lurker
    Thread Starter

    Thanks Thom. I cleared the cache, then tried to install FB using Google Play. Same result, no message of any kind.
     
  5. tube517

    tube517 Android Expert

    How much internal storage do you have left on your phone?
     
  6. EG19934

    EG19934 Lurker
    Thread Starter

    I have plenty storage left, almost 2GB in internal.
     
  7. CyrilM

    CyrilM Lurker

    EG19934 likes this.
  8. EG19934

    EG19934 Lurker
    Thread Starter

    Thanks CyrilM! It worked. I guess Thom suggested it earlier but I thought he meant just clearing the cache. Didn't know how to wipe the cache partition or that there was such a thing until I followed your link. I'm gonna bookmark that site.
     
  9. CyrilM

    CyrilM Lurker

    Glad to hear it worked for you as well. As you say it is necessary to Clear the Cache Partition (not the cache).
     

Motorola Moto G (2nd Gen) Forum

The Motorola Moto G (2nd Gen) release date was September 2014. Features and Specs include a 5.0" inch screen, 8MP camera, 1GB RAM, Snapdragon 400 processor, and 2070mAh battery.

September 2014
Release Date
0
Reviews
Loading...
Similar Threads - Cannot install Facebook
  1. izabelle221
    Replies:
    2
    Views:
    221
  2. Doulos Adonai
    Replies:
    4
    Views:
    333
  3. droidros
    Replies:
    5
    Views:
    318
  4. Samir Essa
    Replies:
    0
    Views:
    357
  5. Froglet89
    Replies:
    2
    Views:
    248
  6. akaskhu
    Replies:
    2
    Views:
    303
  7. Somogyi Henrik
    Replies:
    2
    Views:
    330
  8. gmrcs
    Replies:
    1
    Views:
    540
  9. pezla
    Replies:
    0
    Views:
    971
  10. SlimSlowSlider
    Replies:
    0
    Views:
    288

Share This Page

Loading...