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Cannot Install HTC SYNC OS Win 7 Ultimate x64

Discussion in 'Android Devices' started by atoosa, Jun 6, 2010.

  1. atoosa

    atoosa Lurker
    Thread Starter

    I have searhed and have yet to find resolution. Any advice would be appreciated. Below is the error message I receive:

    [​IMG]

    I can view and manipulate files when connected as a drive. I dl'd HTC Sync upgrade from the HTC site still no love. Halllllllpppppppp.
     


  2. vkdroid

    vkdroid Well-Known Member

    Can't really see the message, but everything installed fine for me on my W7 x64. I didn't use the one from the HTC website though - just used the one from the MicroSD card. have you tried that one?
     
  3. Bagua

    Bagua Well-Known Member

    I installed this yesterday from HTC the latest rev Win 7 Pro 64 bit. QQ, did you turn off your virus protection when you did the install? When I installed it asked me to disable then I ran the instillation,turned on Nortons everything was gtg.
     
  4. Dracostian

    Dracostian Newbie

    A few questions:

    1) Did you run the installer as administrator?
    2) What errors appear in the application log on the install (eventvwr.msc from your search bar).

    I'll try it here in a second on 7 x64 Ult. and let you know if I get the same thing.
     
  5. LxMxFxD

    LxMxFxD Android Enthusiast

    I have win 7 ultimate 64 bit and mine installed and synced no problem

    1. You must install as administrator
    2. You must d/l the 6/4/2010 release of HTC Sync from SPRINT I think its 2.0.35. It may also be on the HTC webstie.
    3. Let windows update automatically find device drivers.
     
  6. Dracostian

    Dracostian Newbie

    Mine installed OK. Guessing it's either:

    1) A corrupt package
    2) Software on your computer interfering.
    3) Virus scanner, as someone else suggested
     
    Bagua likes this.
  7. atoosa

    atoosa Lurker
    Thread Starter

    I did everything I was supposed to do except:

    a. I did not know there was software on the SD so I took it out and loaded my 16gb. Left the OEM at work (in my excitement):D.
    b. I used the load Vista 64 driver method to load the EVO Drivers. I can mount the phone as usb, and can see it as a drive.
    c. I pause the NOD32 AV everytime I try and install the software.

    Can someone post the sotware from the SD? Or will I have to remain in suspense until Monday?
     

HTC EVO 4G Forum

The HTC EVO 4G release date was June 2010. Features and Specs include a 4.3" inch screen, 8MP camera, 512GB RAM, Snapdragon S1 processor, and 1500mAh battery.

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