Cannot log into the play store

[Bugatti Veyron]

So, everytime I try to log in on the play store it gives me an error saying "cannot establish a reliable data connection to the server". I have not been able to download any apps on this phone. Yesterday it was giving no connection error on the play store so I had to reset my phone. Now, I cannot even sign in. I cannot see my contacts. Any solutions ?

 

[Digital Controller]

Have you made sure your device has internet? Or is even activated on your carrier's network. You might want to call your carrier and see if anything is wrong on their end.

 

[nickdalzell]

Try wifi and see. you may have lost connections to Google services too. Also try going to settings-->applications-->manage running services-->Google Play Store and clear cache, data, and force close and relaunch the Play Store

 

[Bugatti Veyron]

Have you made sure your device has internet? Or is even activated on your carrier's network. You might want to call your carrier and see if anything is wrong on their end.

Ha ha of course I have internet. I can browse the web and watch youtube videos. The problem is only with the play store, which means I cannot sign into the gmail account so I cannot even see my contacts, download any apps which makes the phone useless.

Clearing the cache, data and force closing did not work. Even resetting did not work. I think the google play file is corrupted. Keep saying I don't have a reliable data connection.

 

[Bugatti Veyron]

Solved....It was because of the date and time. Another app was requesting super user access and denying it was causing problems. Everyone thanks for your help.

 

[Digital Controller]

Solved....It was because of the date and time. Another app was requesting super user access and denying it was causing problems. Everyone thanks for your help.

Glad to see you got the proper answers to your issue.

Hopefully we can help more in the future!

And Happy Holidays :santaclaus:

 

[chillyman]

how did you solve the problem please?

i also have the smae issue. trying to connect my google account to access the play store.

it will not set up the account and i keep getting the following.

can't establish a reliable data connection to the server

Can anyone help please.
thanks

 

[Digigod_Hyro]

Same thing happened to me

Even after i fixed the time and unrooted my phone I still can't log into google play

Everytime i try i get this message: Can't establish a reliable data connection to the server

 

[MoodyBlues]

Hi there, Digigod_Hyro. Please let us know what device you're using. Also, did this problem just start out of the blue? Did you install anything around the time it started? Have you tried Nick's suggestions of forcing Play to close, clearing its cache, etc.?

 

[Digigod_Hyro]

Hi there, Digigod_Hyro. Please let us know what device you're using. Also, did this problem just start out of the blue? Did you install anything around the time it started? Have you tried Nick's suggestions of forcing Play to close, clearing its cache, etc.?

My phone is the samsung galaxy ring, and yes I did use Nicks suggestions, still no help, and this started about 3 days ago, and no I wasn't downloading anything and I know this because I resetted my phone twice already.

 

[Prepaidguy9081]

Your not throttled are you?

I get a connection error with play, when I am throttled on cricket, which is the highest throttle I have seen. If I do anything other than load one whole play store page at a time.

My info:
Note ii
Cwm recovery
Root
Jedi x20 rom
Jellybean

 

[Digigod_Hyro]

Your not throttled are you?

I get a connection error with play, when I am throttled on cricket, which is the highest throttle I have seen. If I do anything other than load one whole play store page at a time.

My info:
Note ii
Cwm recovery
Root
Jedi x20 rom
Jellybean

I am throttled so if I use wifi or restart my month I will be able to login again.

 

[mikedt]

Same thing happened to me

Even after i fixed the time and unrooted my phone I still can't log into google play

Everytime i try i get this message: Can't establish a reliable data connection to the server

You fixed the time. But did you check and fix the date?

 

[Prepaidguy9081]

I am throttled so if I use wifi or restart my month I will be able to login again.

Yea try wifi, if peoblem persist let me know

 

[Digigod_Hyro]

You fixed the time. But did you check and fix the date?

Yes i fixed the time, it was the first thing i did.