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Support Cannot make calls.

Discussion in 'Android Devices' started by GalaxiaAndroid, Nov 21, 2012.

  1. GalaxiaAndroid

    Thread Starter
    45

    Oct 10, 2012
    24
    0
    45
    Male
    Hi all,

    I have tried to make a call on my S3 this morning but when I press the call buttton (the green phone symbol) on the phone I hear a beep and 'call ended' comes up in the display immediately, it returns me to the 'home screen' and I cannot make the call.

    I am on the Giffgaff mobile network, i have a full mobile signal, can send texts and access the internet/facebook etc using my mobile network connection.

    Does anyone know what the problem is or what the problem might be? I hope there isn't a problem with the phone. If you need any more information please let me know.

    Thanks in advance,

    Ben
     

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  2. jamsterdm

    jamsterdm Well-Known Member
    36

    Oct 25, 2012
    122
    9
    36
    Male
    Ive had this problem before i had a dodgy application that stopped me making phone calls, it was some sort of a facebook contact sync app so any apps that you have related to calling/contacts remove and try calling to see if that sorts the problem, hope this helps.....

    Of course if this doesnt sort the problem you could always do a factory reset :D (i feel like samsung saying that haha)
     
  3. sleeco

    sleeco Well-Known Member
    63

    Sep 1, 2010
    241
    46
    63
    Leeds UK.
    it's a Giffgaff problem, it's resolved now
     
  4. GalaxiaAndroid

    Thread Starter
    45

    Oct 10, 2012
    24
    0
    45
    Male
    Ok, thanks for letting me know sleeco. I have since tried to make calls again and I can now make calls no problem.

    Thanks,
    Ben.
     

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