Cannot receive text from Gmail on MetroPCS

[Hatim456]

Recently switched phones, using MetroPCS. Right after that, I can no longer receive text from Gmail for the purpose of 2-step verification to complete log-in. I know I enter correct password because it takes me to step 2 (text). Problem is phone does not receive text. Gmail displays last 2 digits of my number so I'm guessing number has not changed on the account. Phone receives text from Facebook for 2-step verification, just not Gmail. Switched back to old phone, no luck. Any thoughts?

 

[Unforgiven]

Did you update your phone number in Gmail? You may have to log in on another previously trusted device and change the phone number to your new one.

 

[Hatim456]

Did you update your phone number in Gmail? You may have to log in on another previously trusted device and change the phone number to your new one.

I didn't change phone number, just switched device.

 

[Unforgiven]

I didn't change phone number, just switched device.

OK, I wasn't sure from your original post. Hmmm..., whenever I set up an android phone where the 2-step phone # is the same phone I'm setting up it automagically recognized the SMS message upon receipt.

 

[Dannydet]

Sim card issue?

 

[Unforgiven]

Sim card issue?

But he is getting SMS from fecesbook.

 

[KBU2]

Call MetroPCS with your issue using MyMetro app and have them reset your phone from their end. 1-888-863-8768