Help CANNOT SEE ANDROID PHONE WHEN CONNECTED TO PC

[finsfree]

Hello,

I've got a Huawei M-931 smart phone running Android 4.0.4 (Ice Cream Sandwich) and I cannot find a way to see my data when I connect it to my pc via USB. Oh, I'm running Windows 7 Home 64bit.

I have enabled debugging, downloaded drivers from android and tried different USB ports on my pc.

After I connect, my pc says it's downloading drivers and then says Windows can't find any drivers for your device (something along those lines). Also after connecting it and reconnecting it, in the device manger I get the old yellow "!" by Android device (meaning no drivers) or I'll get the yellow "!" by one of the USB Root Hubs under "Universal Serial Bus controllers".

I'm out of options so any help would be great.

Thanks.

 

[James_Watson]

Have a try as below.
1. Disconnect your phone with PC. Uninstall mobile in Win7 device manger.
2.Download driver from Huawei official web site.
http://consumer.huawei.com/en/support/downloads/detail/index.htm?id=11802
3.Run setup for driver.
4.Connect your phone with PC via USB.

Good luck to you.