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Support CANNOT SEE ANDROID PHONE WHEN CONNECTED TO PC

Discussion in 'Android Help' started by finsfree, Dec 13, 2014.

  1. finsfree

    finsfree Lurker
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    Dec 13, 2014
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    Hello,

    I've got a Huawei M-931 smart phone running Android 4.0.4 (Ice Cream Sandwich) and I cannot find a way to see my data when I connect it to my pc via USB. Oh, I'm running Windows 7 Home 64bit.

    I have enabled debugging, downloaded drivers from android and tried different USB ports on my pc.

    After I connect, my pc says it's downloading drivers and then says Windows can't find any drivers for your device (something along those lines). Also after connecting it and reconnecting it, in the device manger I get the old yellow "!" by Android device (meaning no drivers) or I'll get the yellow "!" by one of the USB Root Hubs under "Universal Serial Bus controllers".

    I'm out of options so any help would be great.

    Thanks.
     

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  2. James_Watson

    James_Watson Android Enthusiast
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