Could someone please help me with this? I can't find a solution on the web. I connect my moto g6 to File Transfer, then a file explorer window opens to navigate the phones folders. When I go to a DCIM folder on the phone, some jpg files show a thumnnail but most do not. Makes finding a specific photo very difficult. The typical web recommended fix of going to View tab, choosing Options and UNCHECK 'Always show icons, never thumbnails' DOES NOT FIX THIS PROBLEM - It's already unchecked. My only workaround has been to copy all files onto pc hard drive folder and look at them there. Does anyone know how to fix this? - Tony