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Cannot send or receive photos

Discussion in 'Android Devices' started by Twink, Feb 10, 2021.

  1. Twink

    Twink Lurker
    Thread Starter

    I have two Tracfone Galaxy phones: A20 & A10E. The A20 stopped sending/receiving photos last week on messenger. I switched over to the A10E and it has the same problem

    I did a factory reset on the A10E which did not correct the problem. Hope someone here can help. Thanks in advance@
     


    #1 Twink, Feb 10, 2021

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  2. Dannydet

    Dannydet Extreme Android User

    Check your mms settings in your message app. Also check with your carrier about mms
     
    #2 Dannydet, Feb 10, 2021
    Hadron likes this.
  3. Twink

    Twink Lurker
    Thread Starter

    Thank you! I have 3 tracfones and all quit sending photos at the same time.
     
    #3 Twink, Feb 10, 2021
  4. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Did that fix it? Because 3 phones all stopping at once sounds like a carrier issue rather than a phone settings problem.
     
    #4 Hadron, Feb 10, 2021
    Dannydet likes this.
  5. Twink

    Twink Lurker
    Thread Starter

    ⁶
    Thank you, Hadron. I also think it is a carrier issue. However an employee in Electronics at Walmart told me she had not had this type Tracfone complaint. I did read on another forum that someone had the same experience with tTracfone but it corrected itself after a few days. Will wait and see.
     
    #5 Twink, Feb 10, 2021
  6. Twink

    Twink Lurker
    Thread Starter

    Think problem is solved. I think i needed to purchase additional data from Tracfone .
     
    #6 Twink, Feb 11, 2021
    olbriar and Dannydet like this.

Samsung Galaxy A10e Forum

The Samsung Galaxy A10e release date was August 2019. Features and Specs include a 3000mAh battery, 5.83" inch screen, 8MP camera, 2GB RAM, and Exynos 7884 processor.

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