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Cannot send or receive photos

Discussion in 'Android Devices' started by Twink, Feb 10, 2021.

  1. Twink

    Twink Lurker
    Thread Starter

    I have two Tracfone Galaxy phones: A20 & A10E. The A20 stopped sending/receiving photos last week on messenger. I switched over to the A10E and it has the same problem

    I did a factory reset on the A10E which did not correct the problem. Hope someone here can help. Thanks in advance@
     



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  2. Dannydet

    Dannydet Extreme Android User

    Check your mms settings in your message app. Also check with your carrier about mms
     
    Hadron likes this.
  3. Twink

    Twink Lurker
    Thread Starter

    Thank you! I have 3 tracfones and all quit sending photos at the same time.
     
  4. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    Did that fix it? Because 3 phones all stopping at once sounds like a carrier issue rather than a phone settings problem.
     
    Dannydet likes this.
  5. Twink

    Twink Lurker
    Thread Starter


    Thank you, Hadron. I also think it is a carrier issue. However an employee in Electronics at Walmart told me she had not had this type Tracfone complaint. I did read on another forum that someone had the same experience with tTracfone but it corrected itself after a few days. Will wait and see.
     
  6. Twink

    Twink Lurker
    Thread Starter

    Think problem is solved. I think i needed to purchase additional data from Tracfone .
     
    olbriar and Dannydet like this.

Samsung Galaxy A10e Forum

The Samsung Galaxy A10e release date was August 2019. Features and Specs include a 3000mAh battery, 5.83" inch screen, 8MP camera, 2GB RAM, and Exynos 7884 processor.

August 2019
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