I had an old Samsung Galaxy Xcover which had hardly any internal memory so I was backing up my whatsapp messages to my SD card. The phone started giving problems so I got another cheap "emergency" phone whatever I could afford n tried to transfer messages from the back up that's on SD card to the newly installed Whatsapp on the new phone but when I installed the Whatsapp the new phone is not finding the back up. Finally I bought a Samsung phone (J1 prime mini) tried to do the same hoping it will find the back up since the other phone was also Samsung n it's a better brand so I was hoping to get a better results with it but it's not finding it either. I noticed both phones have different local back up systems. It's not backing up to external storage like my old one but inside the phone itself whereas my old Samsung had to have SD card inserted in order for the local back up to be possible. Can anyone tell me what on Earth can I do to get my messages transferred to this new phone? I am using the same phone number I used before so that is not the problem. And I haven't backed up to Google previously so it shouldn't matter which account name this phone is registered on n I'm pretty sure I used the same account on this phone anyway. The SD card is functioning perfect n nothing is corrupted so that is also not the reason. So what is it then? I noticed that since these phones have so much more internal memory seems like it's not really looking into the external storage or something. The new Samsung allowed me to transfer files from SD to device so I copied the Whatsapp folder from my SD into the phone. I am thinking to try reinstall whatsapp again now n see if it will find the Whatsapp folder with the back up I copied to phone n restore from there or would that be just a waste of time? There's over 1000 messages on this back up n I can't imagine losing it. This will be a disaster for me. This chat history is really important for me. I feel like I'm facing losing a lot of important files n I don't know why it has to be this way! I took very good care to not lose this information. Made sure it was being backed up n everything. Please help me.