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Support Cannot update samsung galaxy s4 active os

Discussion in 'Android Help' started by Android Question, Jun 24, 2016.

  1. Android Question

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    I have a galaxy s4 active and recently had to perform a factory reset on it. After the reset however I went to update the firmware and I got a message saying that the latest firmware had already been installed, however the phone is telling me version 4.2.2 is installed. the model number is GT-I9295 I tried updating via kies as well but got the same message. I did try resetting the google services framework in the app settings menu but had no luck.

    Has anyone else had this problem or have any idea how to fix it.

    Cheers in advanced
     

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  2. Jfalls63

    Jfalls63 Android Expert
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