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Support Cannot Update Samsung galaxy s4!

Discussion in 'Android Help' started by MERLINs, Aug 1, 2016.

  1. MERLINs

    MERLINs Lurker
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    Hello! i am new to the forums and i have a samsung galaxy s4 and i have it for about 2 years now and from the very beggining i got it it was version 4.2.2 and now its still version 4.2.2 it dosent want to update!! every time i scan for an update it says the latest updates have already been installed and this is very annoying i looked everywhere for how can i update but the only good method i found requires ROOT (odin) and i dont really want to root it and lose my phone if anyone could come up with a solution for me i would be quite happy!!
     

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  2. Jfalls63

    Jfalls63 Android Expert
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    What is your complete model number?
     
  3. MERLINs

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    GT-I9505
     
  4. Jfalls63

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  5. MERLINs

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    Ok thanks alot but dont i need root to use odin? if not what country / carrier do i choose if i dont see my home country there?
     
  6. Jfalls63

    Jfalls63 Android Expert
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    Odin is the flash tool used on Samsung devices and works with phone in download mode. No root required.
    There is a app at the Play Store called Sammobile Device Info. It will tell you your Product and CSC code. We can use it to select the correct firmware.
     
  7. Jfalls63

    Jfalls63 Android Expert
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  8. MERLINs

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  9. Jfalls63

    Jfalls63 Android Expert
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    Try the Sammobile Device Info app and post a screenshot of product and CSC code.
     
  10. MERLINs

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    Here we go couldent take a screen shot sorry!
    Product Code: GT-I9505ZKABTU
    PDA: I9505XXUBMGA
    CSC: I9505OXXBMG3
     
  11. Jfalls63

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    OXX in CSC is open multi CSC.
    Can you post your current firmware version?
     
  12. MERLINs

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    i dont really understand what you mean by current frimware version its 4.2.2 jellybean?
     
  13. Jfalls63

    Jfalls63 Android Expert
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    Sammobile app should also list current firmware version or go to settings- about phone and list build number and baseband
     
  14. MERLINs

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  15. Jfalls63

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  16. Jfalls63

    Jfalls63 Android Expert
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    Instructions of flashing on bottom of the link. Any questions, just ask. At work so replies may be slow.
     
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