1. Download our Official Android App: Forums for Android!

Support Cannot update to gingerbread through Kies!!!

Discussion in 'Android Devices' started by deeman1979, Oct 8, 2011.

  1. deeman1979

    deeman1979 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Oct 8, 2011

    Oct 8, 2011
    6
    0
    5
    Hi I have a Galaxy Ace with Carphone Warehouse firmware, but whenever I open Kies it tells me "this version of the device cannot be updated"

    This morning I updated Kies to the latest version and still no luck. I've looked through the forums and seen some posts where people have updated their galaxy with this firmware to Gingerbread so I am at a loss.

    Any ideas
     

    Advertisement

  2. v28

    v28 Newbie
    Rank:
    None
    Points:
    16
    Posts:
    23
    Joined:
    Apr 21, 2011

    Apr 21, 2011
    23
    1
    16
    UK
    Do you have any security like norton or Mc Afee?? If so make sure the trust level is set to allow all for samsung kies software. This was the problem I had, also on carphone warehouse (cpw). Hope this helps.
     
  3. deeman1979

    deeman1979 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Oct 8, 2011

    Oct 8, 2011
    6
    0
    5
    Hi, I have Norton and I have made sure I allow all parts of keys in the firewall set-up, but it still doesn't update??

    I'm at a complete loss right now :(
     
  4. PJ147

    PJ147 Android Enthusiast
    Rank:
    None
    Points:
    68
    Posts:
    457
    Joined:
    Jun 10, 2011

    Jun 10, 2011
    457
    143
    68
    Male
    Sales
    Hampshire, UK
    is your phone rooted? or have you flashed any other rom (including the samfirmware ones)
     
  5. deeman1979

    deeman1979 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Oct 8, 2011

    Oct 8, 2011
    6
    0
    5
    No it hasn't been rooted, and still has the same firmware that it came with 2.2.1
     
  6. PJ147

    PJ147 Android Enthusiast
    Rank:
    None
    Points:
    68
    Posts:
    457
    Joined:
    Jun 10, 2011

    Jun 10, 2011
    457
    143
    68
    Male
    Sales
    Hampshire, UK
    sounds like a refund / service centre job tbh:thinking:
     
  7. ayeva

    ayeva Newbie
    Rank:
    None
    Points:
    15
    Posts:
    14
    Joined:
    Sep 28, 2011

    Sep 28, 2011
    14
    0
    15
    Hey I have the same problem. What is the newest gingerbread update?
     
  8. praky

    praky Well-Known Member
    Rank:
    None
    Points:
    53
    Posts:
    224
    Joined:
    Jun 11, 2011

    Jun 11, 2011
    224
    91
    53
    Does Usb debugging affects KIES? I updated with Usb debugging On, so try that too.
     
  9. deeman1979

    deeman1979 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Oct 8, 2011

    Oct 8, 2011
    6
    0
    5
    Hi, Yes I've tried that too and it still does't work. I just don't know what else to try?
     
  10. praky

    praky Well-Known Member
    Rank:
    None
    Points:
    53
    Posts:
    224
    Joined:
    Jun 11, 2011

    Jun 11, 2011
    224
    91
    53
    In other thread , a guy had some problem with Kies. It was due to windows vista. What OS are you on?
     
  11. deeman1979

    deeman1979 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    6
    Joined:
    Oct 8, 2011

    Oct 8, 2011
    6
    0
    5
    hi. I'm on windows 7
     
  12. therocque

    therocque Newbie
    Rank:
    None
    Points:
    46
    Posts:
    19
    Joined:
    May 29, 2011

    May 29, 2011
    19
    3
    46
    Male
    bean counter
    Kuala Lumpur, Malaysia
    hi dude. had the same problem with u while trying to update my little ace to gingerbread.

    tried EVERYTHING recommended by other forumers, but none work. looks like win7 and kies doesn't want to be friends.

    its not just about the connection with the phone via cable but i can't even start my kies!

    so, i just update mine thru Odin, which was really not difficult at all. and now, my little ace is running happily on gingerbread 2.3.4
     
  13. akshat812

    akshat812 Newbie
    Rank:
    None
    Points:
    16
    Posts:
    26
    Joined:
    Oct 31, 2011

    Oct 31, 2011
    26
    3
    16
    wats odin??
     
  14. therocque

    therocque Newbie
    Rank:
    None
    Points:
    46
    Posts:
    19
    Joined:
    May 29, 2011

    May 29, 2011
    19
    3
    46
    Male
    bean counter
    Kuala Lumpur, Malaysia
    hi akshat.

    there're two answers for your question:

    1) he's the major god in Norse mythology and he rules Asgaard

    2) a flashing tool for android phones. flashing here means either upgrading or downgrading your phone's operating system.

    and since we're in an android forum, answer number two should be the most relevant...

    ;-)
     

Share This Page

Loading...