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Cannot use Whatsapp when on mobile data

Discussion in 'Android Help' started by Android Question, Jan 23, 2014.

  1. Android Question

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    Hello,

    Recently bought a Nexus 5... happy with all the other stuffs but the main problem that is occuring is that I cannot use whatsapp when I am on mobile data. Have tried all sorts of settings and asked my service provider too with the same but to no avail. Also, I was able to use whatsapp on my previous phone with the same service provider.

    I can use web browser and other internet based apps when on mobile data, but can use whatsapp then and only then if I am on Wi-Fi... Is there some sort of settings needed to be done or any software crisis...??

    Please advise me the needful.

    Thanks and Regards
     

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