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Support cant access files

Discussion in 'Android Devices' started by cougar214, Feb 1, 2014.

  1. cougar214

    cougar214 Android Expert
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    Hey guys. I apologize in advance if I'm in the wrong section. I'm not sure about this phone. My wife has a cheap Lg android phone, model lgl35g, and there are files I cannot access at all. There is a folder called "auto back-up" in her gallery that I cannot do anything with. It wont let me view pics/vids, move, rename,delete, anything. When I hook the phone up to the pc, which has all the correct drivers, I can't even find these files at all. It's as if they exists solely in the gallery and nowhere else. How can I gain access to the pic/vids?
     

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