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Support Can't access phone. I have a lock screen with a password and LG Keyboard doesn't work

Discussion in 'Android Help' started by zablablukas, Feb 26, 2016.

  1. zablablukas

    zablablukas Newbie
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    So I have an LG G2 Mini and today (2 hours ago from this post) I got a message from my phone that my LG keyboard has crashed. I thought that it will eventually go away because the Messaging system randomly crashes and everything is still ok. So now I want to unlock my screen by typing in my password but I don't get the keyboard to do it. What should I do to fix this?
     

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  2. lunatic59

    lunatic59 Moderati ergo sum
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    If your phone is on and has a data connection, you might try pushing a different keyboard to your phone through the play store and then rebooting the phone.
     
  3. zablablukas

    zablablukas Newbie
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    Well I would but as I said I can't get through the lock screen because of my password :/
     
  4. lunatic59

    lunatic59 Moderati ergo sum
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    I meant logging into the play store from a PC. Sorry. I should have been clearer. Even locked, the software will install. With any luck, instead of just popping up the default keyboard, it will prompt you for which keyboard you wish to use.

    Once the keyboard is installed (give it a few minutes), then press and hold the power button to shut the phone off. Then try and boot it up. If you don't have a data connection or are not connected to a wifi data source and set to install over wifi only, then your options are limited.

    Maybe booting in safe mode might get you past the lock screen long enough to clear the data for the stock keyboard.

    To boot in safe mode, press and hold the power button until you see the power off prompt. Then press and hold the power off selection until you see the option to boot into safe mode.
     
  5. zablablukas

    zablablukas Newbie
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    Didn't work, sorry. It didn't even install a keyboard on my phone for some reason. Is there any way to bypass the lock screen?
     

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