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Support Can't access settings menu

Discussion in 'Android Devices' started by Dave_K, Jul 10, 2016.

  1. Dave_K

    Dave_K Lurker
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    Hi there,

    I'm having an issue with my HTC One M8 and was hoping someone might be able to help.

    A few days ago the settings button stopped working. I'd click on the cog icon and it would just go back to the homepage.

    No idea what caused this as there was no updates or app installs before it stopped working. Thought it would be an easy fix though so I backed up my stuff and factory reset the phone.

    However after the factory reset I still have the same issue. It's actaully a bit worse as I can't reconnect to the wifi. I can turn the wifi on but the settings page for it won't load.

    Anyone have any ideas?

    Phone is unrooted running Marshmallow and is on the EE network in the UK.

    Thanks

    Dave
     

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HTC One M8

The HTC One M8 is the Taiwanese company's flagship phone for the first half of 2014. It built on its predecessor with an upgraded 5-inch 1080p display, Snapdragon 801 processor, 2GB of RAM, 32GB of internal storage, and an UltraPixel rear Duo Camera.
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