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Support Can't activate my phone via*228!

Discussion in 'Android Devices' started by Derpy Hooves, Jul 25, 2013.

  1. Derpy Hooves

    Derpy Hooves Lurker
    Thread Starter

    Hi I just now made an account to seek help.
    I've called *228 at least 10 times, and every time they tell me they can't activate the phone. The say things like "the phone is locked" and "the phone wasn't scanned properly". They also tell me I need to go to a physical store and get it activate, but here's my dilemma, if I go to a store they want to charge me $20 to activate it plus they want me to pay $65 for my first month service, needless to say, going to a store is out of the question for me. So how can I get this phone activated? Is the IMEI number bad or not registered? I don't know what else to try...


  2. drybgerg

    drybgerg Newbie

    I had a problem trying to activate one of my phones (Iphone 4) via *228 yesterday. Don't remember the exact message. I went online and started the activation process online then of course it says to call *228 and I did and phone was activated.

    Might be worth a try. I also got a message that said 4G devices couldn't be activated via *228, I guess due to the sim card.

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