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Support Can't add Facebook account - keep receiving error message

Discussion in 'Android Devices' started by ferbs027, Jun 8, 2010.

  1. ferbs027

    ferbs027 Member
    Thread Starter
    5

    May 6, 2010
    9
    0
    5
    I've been trying to add my Facebook account since I got the Evo on launch day and I continue to get the same error message. I haven't seen any threads mentioning this so I'm assuming it's just me, but I'm hoping others have experienced this and may know a fix.

    I go to Menu>Settings>Accounts & Sync>Add acount>Facebook for HTC Sense, I enter in my e-mail and password and receive the following message:

    "The service is currently unavailable. Do you want to try again?"

    I select Yes but it just keeps popping up and has done so for the last four days. Does anyone know a fix for this? I've tried uninstalling the app and reinstalling. I called Sprint and they suggested I reset the phone which is not something I want to do. Any help is appreciated. Thanks.
     

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  2. yohankenobi

    yohankenobi Well-Known Member
    56

    Mar 27, 2010
    160
    7
    56
    Male
    Sales Professional
    Bay City, MI
    My friend is having the same problem, and were trying to get it figured out. If anyone knows any fixes please let us know. It would be greatly appreciated.
     
  3. phyl0x

    phyl0x Active Member
    16

    May 17, 2010
    33
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    i also get this error msg on my evo 4g
     
  4. phyl0x

    phyl0x Active Member
    16

    May 17, 2010
    33
    3
    16
    trying a factory reset....no luck...same error. gonna call sprint next.
     
  5. phyl0x

    phyl0x Active Member
    16

    May 17, 2010
    33
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    16
    RESOLVED: Need to login to facebook (on PC) and go to privacy settings, then applications and websites, then you must turn on Platform Applications. then it works like a champ!
     
  6. daymo77

    daymo77 Member
    15

    Jun 22, 2010
    13
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    15
    that don't work
     
  7. daymo77

    daymo77 Member
    15

    Jun 22, 2010
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    15
    def a facebook issue just created a new facebook account and works perfectly
     
  8. jhuff83

    jhuff83 Well-Known Member
    16

    Jun 6, 2010
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    Mine is down right now as well.
     
  9. stainlessray

    stainlessray Well-Known Member
    113

    Jun 22, 2010
    642
    106
    113
    already said in details...;)
    the right coast
    the only time i have that issue, was when a remote user tried to log on to my acct from an unknown device, and apparently failed to hack the p-word. i had to log on and confirm or deny the device, then reset my password. after that worked lovely.
     
  10. jhuff83

    jhuff83 Well-Known Member
    16

    Jun 6, 2010
    48
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    This is irritating. I downloaded the syncmypix and then I deleted it before I logged into facebook. I wonder if thats the issue.
     
  11. jhuff83

    jhuff83 Well-Known Member
    16

    Jun 6, 2010
    48
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    16

    I just added this security feature and I get an email when I tried to login in through HTC Sense. This makes me believe its a facebook problem on their end.
     
  12. jhuff83

    jhuff83 Well-Known Member
    16

    Jun 6, 2010
    48
    5
    16
  13. Whiiteboy

    Whiiteboy Member
    5

    Jun 30, 2010
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    so this just happend recently because my facebook dosent sync or link either
     
  14. curby

    curby New Member
    5

    Jul 26, 2010
    2
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    Same problem with my evo, but I just got it so I thought that it was something that I didnt have set correctly.
     
  15. Whiiteboy

    Whiiteboy Member
    5

    Jun 30, 2010
    7
    0
    5
    does anyone know when this will be fixed, heard anything?
     
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