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Can't add notification sound on MotoG7 phone

Discussion in 'Android Apps & Games' started by hmw3, Dec 5, 2020.

  1. hmw3

    hmw3 Lurker
    Thread Starter

    My MotoG7 phone runs Android 10. I want to add a longer notification sound than the choices provided. So I created a short .mp3 file, and downloaded it to my phone. When I click on 'Add Notification' my MP3 file pops right up. I select it. But nothing happens. I don't see any other step to take at this point.

    I have tried the same procedure to try and add it to the ringtone. Just like for the notification sound, I get to the same point, but nothing happens.

    I have spent hours searching on the internet, but have not been able to find anything that addresses this problem. I have tried some of the procedures mentioned for various versions of Android, but they don't work either.

    Have I missed an obvious step somewhere, or is this a known problem?

    Also, is there a way to change this purple background to white? It is hard for me to read what I write.


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  2. James_Watson

    James_Watson Android Enthusiast

    It seems that you need to custom your ringtone as well as the theme. Maybe you can post some screenshots about your steps. Someone might be able to find a clue for you.

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