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Cant add work email

Discussion in 'Android Help' started by Android Question, Jan 10, 2014.

  1. Android Question

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    I have gmail on my phone and I need to add my work email which is another account THROUGH gmail- name@companyname.co.za but the domain was bought through gmail - so it is like gmail but please do not tell me to just add Gmail, my gmail account is working.
    Now I have enabled IMAP and POP3 on the email but whenever I try to get the incoming and outgoing server settings I get " Unable to connect to email server to verify account information No response from server." ALWAYS. I have tried to read the account so many times, always same thing. Someone PLEASE help me, the whole point of having a phone like this is to be able to access my email on the go.

    Oh and I am connected to a WiFi network so that is not the problem.
     

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  2. Rukbat

    Rukbat Android Expert
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    Jan 16, 2012
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    Contact Google and ask them for YOUR SMTP and POP3 server addresses. Just because they're bought through Google doesn't mean that the server addresses are the ones Google uses for gmail. (And they're not your email domain name either.)
     

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