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Can't attach more than 5MB to email

Discussion in 'Android Devices' started by sarahsunshine, Dec 6, 2013.

  1. sarahsunshine

    sarahsunshine Newbie
    Thread Starter

    Hi!

    I just got a Nexus 4, hooked up an IMAP email account, and can't attach more than 5MB or photos (haven't tried anything else). How do I increase the allowable attachment size?

    I can add to the issue. I don't receive any attachments either.

    Since I downloaded Aquamail, I receive attachments.
     



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  2. Rukbat

    Rukbat Extreme Android User

    Who are you using as your SMTP provider? (IMAP is incoming email, outgoing email is SMTP.) Most of the cheap providers now allow 25MB max. A 5MB limit is from the 90s.

    The only thing you can do to increase the limit is to use a provider that allows a larger limit.
     
  3. sarahsunshine

    sarahsunshine Newbie
    Thread Starter

    From a computer or my old phone I could attach up to 50mb (maybe more but I never tried). The phone seems to have a setting of 5mb...
     
  4. codesplice

    codesplice Elite Recognized Moderator
    Moderator


    If you know that the provider supports attachments larger than 5MB, you could try using an alternate email client. I'm a big fan of AquaMail.
     
  5. sarahsunshine

    sarahsunshine Newbie
    Thread Starter

    OK... I downloaded aquamail and now if I attach photos it can't find them... I'll have to contact the I guess.
     
  6. sarahsunshine

    sarahsunshine Newbie
    Thread Starter

    OK, so I looked it up and, yes, my quota for email size 50mb.

    The email program that came with my phone will only allow 5mb.

    I tried to download Aquamail and I think something is messed up with the outgoing servers because it can't send any messages and they are all stacked in my "outgoing mail" box.

    Any ideas?
     
  7. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    Sounds like you need to double-check that your SMTP settings are configured correctly in Aquamail.
     
  8. sarahsunshine

    sarahsunshine Newbie
    Thread Starter

    That's what I thought too... tried to reinstall the account in Aquamail (can't figure out how to change outgoing server). No change. Can't mail out.
     
  9. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    "Long click on the account name - account setup. Choose manually." to edit the server settings (I'm going off of something I found on AM's forum, as I don't currently have it installed. Hope this helps!)
     
    sarahsunshine likes this.
  10. sarahsunshine

    sarahsunshine Newbie
    Thread Starter

    Thank you codesplice!

    OK, so I can now send email, just not attachments...it says it can't find the images or the pdf file...
     
  11. codesplice

    codesplice Elite Recognized Moderator
    Moderator

    It sounds like you may need a third-party file manager installed to be able to attach anything other than images. OI File Manager is about as basic, lightweight, and simple as they come - but you could also try something like the popular ES File Manager.
     
    sarahsunshine likes this.
  12. sarahsunshine

    sarahsunshine Newbie
    Thread Starter

    THANK YOU!!!!

    It's working!!!! I downloaded a file manager and when I load the photos (attachments of any sort) through the file manager to the email, it seems to be loading... AND NOW IT SENT!!! a 13MB email!!!! YIPPEE!!!!!

    Unfortunately it is using the outgoing server from Bell, and not my outgoing server from my email account, so I can't send enail on wifi.. but I wil have to contact my email provider for that.

    Now I'm going to have to worry about my data limit for this month since I've had to download and upload so many different things to find something that works!!! LOL!

     
    codesplice likes this.

Nexus 4 Forum

The Nexus 4 release date was November 2012. Features and Specs include a 4.7" inch screen, 8MP camera, 2GB RAM, Snapdragon S4 Pro processor, and 2100mAh battery.

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