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General Can't Change Ring Tones - Galaxy S7

Discussion in 'Android Devices' started by hubsm, Aug 6, 2016.

  1. hubsm

    hubsm Lurker
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    I am surprised I could not find this problem listed.

    Anyway, I am unable to change any ringtones on my Galaxy S7. I know how it is supposed to be done, but it no longer works. When I go to Settings>Sounds and Vibration>Ringtone, I should get the list of ringtones to select. Instead I get File Manager. The same thing happens if I open Messages and select More> Settings>Notifications>Notification sound.

    I chatted with Verizon Support and their response was (of course) "Reset to Factory Settings" Is there no other solution? BTW I am running Android 6.0.1 with all the latest Verizon updates.
     

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  2. chanchan05

    chanchan05 The Doctor
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    It seems you accidentally set File Manager as default.

    Try installing an app like Zedge. This is another option you can choose when selecting ringtones. Ideally it should remove the default setting you made and ask you again what would you like to use when settinh a ringtone: file manager vs media browser vs zedge.
     
  3. Khayman999

    Khayman999 Newbie
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    ...or reset default apps...
     
    MeatLoafT likes this.
  4. chanchan05

    chanchan05 The Doctor
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    Not sure which one to reset for ringtones, and it's annoying to have to reset everything.
     
  5. Hawker

    Hawker Android Expert
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    I have a feeling it's Media Storage.
    Settings> Application Manager> More> Show System Apps> Media Storage> Set as default> Clear Defaults
     

Samsung Galaxy S7

The Samsung Galaxy S7 was launched in 2016 and was one of two devices in the lineup. The device features a 5.1-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 12MP rear camera.

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