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Support Cant clear cache because phone is locked?

Discussion in 'Android Devices' started by aydreanna, Sep 13, 2012.

  1. aydreanna

    aydreanna Lurker
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    So I'm trying to clear the cache on my phone but when I get to the boot menu and select recovery I find that my phone is locked and I can't do it? How do I fix this?
     

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  2. carracerz14

    carracerz14 Android Expert
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    You can still get to the stock recovery.. Just use the up volume button to select recover
     
  3. aydreanna

    aydreanna Lurker
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    I tried and it just shows that it's locked code 0 and how to restart the phone.
     
  4. aydreanna

    aydreanna Lurker
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    I tried and it just shows that it's locked code 0 and how to restart the phone.
     
  5. carracerz14

    carracerz14 Android Expert
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    You're in fastboot, wrong place :thumbup:

    Power off your phone

    Hold all three buttons until it starts

    When you are in the boot menu, select RECOVERY with the up volume button.

    When the Android with the red exclamation comes up, hit both volume buttons at the same time

    From there you scroll to where it says wipe cache

    Select with POWER button this time

    Another screen with pop up, scroll to where it says yes, and select with power again

    When it's done just hit reboot phone using the power button.

    That should do it :cool:
     
    razrclive and aydreanna like this.
  6. aydreanna

    aydreanna Lurker
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    OMG thank you so much! I've been trying to figure this out forever and kept getting stumped.
     
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  7. TravisG

    TravisG Well-Known Member
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    Is doing this better than using the app "Cache Cleaner" I have always wondered if it is actually doing anything or not.
     
  8. carracerz14

    carracerz14 Android Expert
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    Meh ifs debatable. I'm not too sure that the app actually clears as much as this method
     
  9. razrclive

    razrclive Well-Known Member
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    While we are on the subject. How do you check the cache size to see if it does anything.
     
  10. carracerz14

    carracerz14 Android Expert
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    Not too sure about that. I think it would be easier to just clear the cache in recovery that way you know it's done right.
     
  11. taterman21

    taterman21 Lurker
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    So I get into the droid guy laying on his back with triagle with ! in it and then I press the volume up and down at same time and it does nothing at all. Any suggestions or help?
     
  12. Thom

    Thom  
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    From Verizon website ...
    1. Power the device off.
    2. Press and hold the Volume Up and Down button then press the Power button.
    3. When presented with the Boot Mode Selection Menu, release all buttons.
    4. Press Volume Down button to select 'Recovery' then press the Volume Up button.
    5. From the Droid triage screen:
    6. Press and hold the Volume down button.
    7. Press and release the Volume up button.
    8. Release the Volume down button.
    9. Select wipe cache partition then press the Power button.
      [​IMG] Use Volume keys to navigate options.
    10. Select reboot system now then press the Power button.
      [​IMG] Use Volume keys to navigate options.
    ... Thom
     

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