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Support Can't Clear Data

Discussion in 'Android Devices' started by LorenzoBenzo, Nov 25, 2010.

  1. LorenzoBenzo

    LorenzoBenzo Member
    Thread Starter

    Jul 14, 2010
    Irvine, CA
    Does anyone know why I can clear data for certain apps and can not for others via Manage Applications on my stock Sprint Hero.

    For example, I have the option to clear data from youtube, SprintTV, facebbook; but I don't have this same option to clear data for handcent, market, scoremobile, imdb. Instead, it shows 'Uninstall' where it would normally show Clear Data. I'd like to be able to do this becasue there are some apps that continue accummulating data (that I don't need to save) and I want to be able to clear it. Instead, I need to uninstall and reinstall the particular app to clear the data. :(

    I have a co-worker that has a myTouch and he is able to clear data on these same apps via manage Applications that I can not on my Hero.

    Please note that I'm not referring to clearing cache. I have no problems doing that.

    Could someone let me know if this is 'as designed' or if this is an issue?



  2. andygu3

    andygu3 Well-Known Member

    May 24, 2010
    Lewis Center, OH
    Uninstalling and reinstalling is the quickest way to clear data, better than doing a factory reset;)

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