Help Cant connect to computer


Android Enthusiast
My girlfriend got the 2 global and for some reason the computer wont find the phone, I updated drivers, the phone is in usb mode, debugging is on. WTF is going on with Motorola? how do i get this to work? My incredible is found super fast.
The computer can't browse google except other websites,is this why?
I have restored system.but it failed,why???
i dont know network very much
someone help me
pls give me an example