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Support Can't connect to Google apps after wireless update

Discussion in 'Android Help' started by Android Question, Aug 29, 2016.

  1. Android Question

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    After the latest wireless update, my blu 6.0 hd has not been connecting with Google apps. I keep getting the message
    Couldn't establish a reliable connection to the server. This could be a temporary problem or Android device may not be provisioned for data services. If it continues call customer care.

    I have done a factory reset and ensure date is correct, cleared cache from Google apps and still nothing.
     

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  2. Bg260

    Bg260  
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    Apr 30, 2016
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    Did you call customer service?
     
  3. Parayilhussain

    Parayilhussain Android Enthusiast
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    Oct 26, 2015
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    Hi,

    Restart the device.
    Go to home screen>" google settings" app> menu> clear app data.
    Go to settings >storage>cached data>clear cached data.
    Settings>storage>apps>download manager> clear data.
    Settings>storage>apps>settings> clear data.
    Settings>storage>apps>google play store> clear data.
    Settings>storage>apps>google play services> manage space >clear data.
    Settings>storage>apps>google services framework> clear data.
    Wait for some time until the data is reloaded for all apps.
    After confirming this.

    Go to settings>scroll down to accounts>
    Google, tap here and tap on account
    name>three dot menu>tap here and remove account.
    Return settings>scroll down to accounts
    tap on this>add account>google,sign in with the
    existing email ID and password.
    Reboot device/restart device.
     

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