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Support Can't delete entire history

Discussion in 'Android Help' started by gallan1, Sep 6, 2016.

  1. gallan1

    gallan1 Lurker
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    No matter what I do I can not delete XT 1585 (Android history) from my Chrome history page on computer at home. Have spent last month googling everything and nothing works.

    Thanks!
     

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  2. James L

    James L Android Expert
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    You should be able to open Chrome on the phone, tap on the 3 dots in the top right corner. Choose history, tap on clear browsing data. Then at the top of the next screen it should say clear data from, press the arrow on the right side of clear data from.
    Then it will say from, the past hour, past day, past week, last 4 weeks, or beginning of time.
     
  3. gallan1

    gallan1 Lurker
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    Yup...done that many times...still doesn't work.
     
  4. gallan1

    gallan1 Lurker
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    I think it's a virus of some sort. It's not all of the history..just 2 porn sites. Been on there for 3 months
     
  5. Parayilhussain

    Parayilhussain Android Enthusiast
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    Hi,
    Settings >storage>cached data>clear cached data.
    Go to settings>storage>apps>chrome> clear data>uninstall updates.
    Open Google play store my apps and games>update chrome.
    Or
    Open the link below
    Scroll down to the history
    Tap on the menu
    Delete the history.

    https://myactivity.google.com/bundle?hl=en-GB&ent=r&utm_source=udc
     
  6. gallan1

    gallan1 Lurker
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    that might work...dont know yet but thanks
     
  7. FilocJD

    FilocJD Newbie
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    Have a look at this if you hate following step-by-step procedures.
     
  8. gallan1

    gallan1 Lurker
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    you guys are gonna hate me but it still doesnt work. On my history on my home computer the Android history is still there for those 2 sites
     
  9. FilocJD

    FilocJD Newbie
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    Could be malware in chrome or something hijacked your device and it leaked to your computers chrome browser (being logged in to Google). Is your phone rooted? If so, this could be the culprit.
     
  10. gallan1

    gallan1 Lurker
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    Thanks I dont know what rooted means? I appreciate all your help and not a big deal but would like to get rid of it.
     

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