Help Can't disconnect phone call

[pennyinthedesert]

Hi, I'm a new member and am wonderind if anyone has experienced a problem I've had. I make a phone call on my new Verizon Motorola droid and because the person doesn't answer I am routed to their voice mail. During this time my screen goes dark. I leave the message, but the screen stays dark and I can not disconnect the call. I've tried wiggling the phone to get the screen back on, and I've tried pressing the power button, still, the screen won't activate. All the while I'm using airtime and my friend's phone is still recording the message. The only way I can figure to disconnect the call is to take out the phone's battery. Please let me know if you've experienced similar, and if so is there a fix. I have about 2 weeks left on my 30 day purchase agreement with Verizon and am wondering if I need to return the phone.

 

[Carl C]

Have you tried pressing the "Menu" button during a call? Opening the Keyboard?

I'm not sure if it's suppose to be like that {I don't have a Droid} but If it isn't I would recommend a Factory reset before attempting to return your phone incase it was a slight glitch

 

[stump1000]

Your Droid should light up when you pull it away from your face. Mine does that automatically when i pull it away, whether its in the middle of a call or when its time to hang up. As soon as it goes back to your head it goes back off. I have no idea why yours wouldnt do that.

 

[ginigma]

That just happened to me last night. First time ever. I had to pull the battery.

 

[boogerdroid]

I have had the same problem, last night i had a call and after the call the phone never lit up again , had to pull the battery.. any ideas?

 

[penguin-lover]

I have the same problem. This is especially annoying when I have the phone in the car dock and use a bluetooth headset. Has anyone found a solution to this? I have also dialed the wrong number and can't hang it up.