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Can't download SMS images

Discussion in 'Android Devices' started by CyborgGold, Sep 26, 2014.

  1. CyborgGold

    CyborgGold Newbie
    Thread Starter

    My mother's M8 wont download images sent via text. She goes through TracFone for her service, and we have gotten the APN settings from TracFone and they are all correct. I get a message "Message not Downloaded" after an attempt. What other issues could be causing the phone to fail to download images over text?

    APN settings:

    APN: tfdata
    Proxy: proxy.mvno.tracfone.com
    Port: 80
    MMSC: http://mms-tf.net
    MMS Proxy: mms3.tracfone.com
    MMS Port: 80
    MMS protocol: WAP 2.0
    MCC: 310
    MNC: 410
    APN type: default, mms, supl
     


    #1 CyborgGold, Sep 26, 2014

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  2. Tlicious1020

    Tlicious1020 Android Enthusiast

    That is a network issue. I see messages but they aren't downloaded on Sprint. When that happens I switch over to WiFi enabled calling and the picture or message comes right in.

    You can try clearing the cache for messenger but I think it's TracFone. Or have them give you another phone to test out on their network to see if the problem is prevalent.
     
    #2 Tlicious1020, Sep 26, 2014
    CyborgGold likes this.

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The HTC One M8 release date was March 2014. Features and Specs include a 5.0" inch screen, 4MP camera, 2GB RAM, Snapdragon 801 processor, and 2600mAh battery.

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