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Support Can't download update

Discussion in 'Android Devices' started by grm3, Nov 11, 2010.

  1. grm3

    grm3 Member
    Thread Starter
    5

    Oct 15, 2010
    7
    0
    5
    I've been trying to download the update for my Fascinate, but it keeps failing. I check for updates, and it says new update available. Then I click OK to download. It appears to start, then always stops at 10% and network error pops up. When I go to update status, it says "network error" and "code 409".
     

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  2. dopepope

    dopepope Well-Known Member
    18

    Sep 23, 2010
    47
    21
    18
    make sure you aren't using wifi, and that your phone is stock.
     
  3. grm3

    grm3 Member
    Thread Starter
    5

    Oct 15, 2010
    7
    0
    5
    Already checked that. Phone is all original. Tried taking battery out, re-starting, and programming with *228. Still, it always stops downloading at 10%.
     
  4. grm3

    grm3 Member
    Thread Starter
    5

    Oct 15, 2010
    7
    0
    5
    Update: I contacted Verizon tech support, and they had me do a hard reset as a last resort before sending a replacement phone. At first that did not help, and I got the same error message. But I tried the update again this morning, and it worked.
     
  5. baseballphan

    baseballphan Member
    35

    Jul 22, 2010
    13
    0
    35
    When I do a hard reset, am I going to have to move around all of my icons back to where I had them pre-reset? And will I lose other things, like the way I have my buddies now widget set up?
     

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