Help Can't factory reboot

[JanPenn]

M752 Kocaso tablet is stuck in a loop. Tried holding down the power and volume up key, the power and volume down key, the power and both volume keys and nothing happens.

What can be done to cancel the loop?

 

[JMBishop]

I had a similar problem with my m1070, I was not able to fix it and had to send it in to be replaced

 

[Kocaso]

I believe you may just need to update the firmware, which should correct the issue you are experiencing. Here is the link to our support page of our website where you will find the firmware for your tablet and instructions. Most of this is done on your Windows PC - desktop or laptop, and then transferred to the tablet. Depending on your model, you will need a MicroSD card no larger than 16GB, and a card reader on your computer.

Welcome to KOCASO

If you have any questions or run into any issues, or prefer to send the tablet back for a replacement, please let us know, or give us a call at 866-777-0079 or 607-257-7279. We are open Monday-Friday, 9:30AM to 6:00PM EST.
*Please have the files downloaded ahead of time if possible to help speed up the process when you call/email back for help*


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