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Can't figure out, if the used bought G4Play is associated with an Emailaccount

Discussion in 'Android Devices' started by Saxdroid, Dec 11, 2021.

  1. Saxdroid

    Saxdroid Lurker
    Thread Starter

    I bought two used Motorola Moto G4Play with XT1602 modem. My plan is to have one with postmarketOS and one with regular Android 7.1.1 installed to compare and get out, if postmarketOS is a OS I can use.
    As being a Blackberry User, I could not imagine, how much Android depends on a Googleaccount, so I found out, that it could be a big problem, if the former Googleaccount is not deleted from the device before it is resetted.
    Now the problem is:
    The preowner of one of the G4Plays says, that he didn't delete the account before he did the reset. I'm in doubt, if he ever did a reset and I'm sure he did no factory reset (he did not know what the fastboot mode is). When I was not able to enter the screen lock, I had to use the same graphical pattern, that he used. I cannot find any hints of a google-account or any other Emailadress in the settings of the phone. Is it possible it is still related to a google account then ? When I tried to do a factory reset, I was shown a warning (see pictures). But I'm not sure, if this has to do with related Google-account, or if this is an obligatory warning with no need of a real existing relation.

    The preowner of the 2nd G4Play told me, he deleted the account and obviously did a factory reset afterwards. When I start the device, it starts with the welcome screen. But - what makes me suspicious - is the fact, that in the fastboot - mode I get the same warning, that I should have the old Emailadress with the password, when I would do a factory reset (wich is not necessary in the moment).

    What I need to know is: Does this warning mean in both cases that the phones are related to a Emailadress explicitly, or is shown in any case, when you are trying to do a factory reset in the fastboot mode ?

    Thanks for your answer

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  2. kate

    kate Dreaming of Bugdroid.

    That's a default warning for Factory Reset Protection, an anti-theft security feature.

    To remove all accounts, wipe the phone, and avoid FRP:
    1. Remove any PIN or swipe pattern for the lock screen
    2. Go into Settings --> Accounts and remove all accounts
    3. Then factory reset the device.

    After that it shouldn't ask for your email with Factory Reset Protection, and will not have the same graphical pattern that he used.
    Dannydet and ocnbrze like this.
  3. Saxdroid

    Saxdroid Lurker
    Thread Starter

    I just looked into the account-settings. If I don't see any accounts there - then there should be no account - am I right ? Or is there a hidden Google account somewhere, wich could cause FRP afterwards.
    What I don't see is any possibility to remove a PIN or swipe. I don't see any entry in the settings, where I could get access to this.
    ocnbrze likes this.
  4. Saxdroid

    Saxdroid Lurker
    Thread Starter

    OK I found the screen lock settings and removed the pattern.
    What I would really like is to have a PDF-Manual for this Android 7.1.1 instead of "Learning by Doing" or "Trial and Error". Does this exist somewhere ?
    ocnbrze likes this.
  5. kate

    kate Dreaming of Bugdroid.

    Dannydet and ocnbrze like this.
  6. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    if you go under accounts within the phone's settings and you do not see any accounts that do not belong to you then you should be fine. it would be listed there. if not, then you are good to go.
    Dannydet and mikedt like this.
  7. Saxdroid

    Saxdroid Lurker
    Thread Starter

    Thanks for all your hints. I did the reset and there didn't occure any problems. There are a lot of questions now, but I will check out, if there are answers already in former posts and infos or post them seperatly.
    greets to you all
    ocnbrze, Dannydet and mikedt like this.

Motorola Moto G4 Play Forum

The Motorola Moto G4 Play release date was August 2016. Features and Specs include a 5.0" inch screen, 8MP camera, 1/2GB RAM, Snapdragon 410 processor, and 2800mAh battery.

August 2016
Release Date

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