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Can't find the old whatsapp backups in my phone

Discussion in 'Android Devices' started by Storex, Nov 11, 2021.

  1. Storex

    Storex Lurker
    Thread Starter

    Hello,
    I have an issue with Whatsapp as I am not very familiar with it and I am trying to get help with it.
    Two days ago, I cleared the data in my whatsapp accidently (s21 ultra). Then, I pushed the button backup thinking that it will ask me to select the backup file that I have.
    But, It seems I deleted the old backup and overwrote it with nothing. Therefore, I lost all my data.
    As I know, we can find many backup versions in the phone (Internal storage/Android/media/com.whatsapp/databases). But, I found only one file "mgstore.db.crypt14".

    I want to know, if possible :
    - How all the old backups were deleted ? is it due to clear data option ?
    - Is there any solution to find that old backup ?
    - Should I use Data recovery software in order to find what was deleted ?

    The smallest help will be more than appreciated.

    Thank you,
     


    #1 Storex, Nov 11, 2021
    Last edited: Nov 11, 2021

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  2. iBowToAndroid

    iBowToAndroid Android Enthusiast

    1. Yes, doing the "Clear Data" option probably erased the backups. That's why it's important to also upload the backup to Google Drive
    2. No, you can't get any deleted files back
     
    ironass likes this.

Samsung Galaxy S21 Ultra 5G Forum

The Samsung Galaxy S21 Ultra 5G release date is 29 January. Features and Specs include a 6.8" inch screen, 108MP camera, 12/16GB RAM, Snapdragon 888 or Exynos 2100 processor, and 5000mAh battery.

29 January
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