Storex
Lurker
Hello,
I have an issue with Whatsapp as I am not very familiar with it and I am trying to get help with it.
Two days ago, I cleared the data in my whatsapp accidently (s21 ultra). Then, I pushed the button backup thinking that it will ask me to select the backup file that I have.
But, It seems I deleted the old backup and overwrote it with nothing. Therefore, I lost all my data.
As I know, we can find many backup versions in the phone (Internal storage/Android/media/com.whatsapp/databases). But, I found only one file "mgstore.db.crypt14".
I want to know, if possible :
- How all the old backups were deleted ? is it due to clear data option ?
- Is there any solution to find that old backup ?
- Should I use Data recovery software in order to find what was deleted ?
The smallest help will be more than appreciated.
Thank you,
I have an issue with Whatsapp as I am not very familiar with it and I am trying to get help with it.
Two days ago, I cleared the data in my whatsapp accidently (s21 ultra). Then, I pushed the button backup thinking that it will ask me to select the backup file that I have.
But, It seems I deleted the old backup and overwrote it with nothing. Therefore, I lost all my data.
As I know, we can find many backup versions in the phone (Internal storage/Android/media/com.whatsapp/databases). But, I found only one file "mgstore.db.crypt14".
I want to know, if possible :
- How all the old backups were deleted ? is it due to clear data option ?
- Is there any solution to find that old backup ?
- Should I use Data recovery software in order to find what was deleted ?
The smallest help will be more than appreciated.
Thank you,
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