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Can't find "wipe partition cache"

pgk3388

Lurker
Mar 12, 2019
4
1
I've been having problems with my phone for the past week where texts won't send, I receive texts long after they were sent to me, and people who are calling me occasionally have their calls go straight to voicemail without my phone even ringing. Two other people in my household have the same cell service as me (T-Mobile), and haven't had problems, so I figure it must be a problem with my phone. One bit of advice I came across was to wipe the phone's cache partition. I followed the steps listed here--https://motorola-global-portal.custhelp.com/app/answers/indevice_detail/a_id/113289/p/30,6720,9835--but hit a snag at step 5. I don't see an option to wipe cache partition. The only options shown are as follows:

Reboot system now
Reboot to bootloader
Apply update from ADB
Apply update from SD card
Wipe data/factory reset
Mount /system
View recovery logs
Run graphics test
Power off

Any advice on how I can wipe the cache partition?

UPDATE: I found info here--https://forums.lenovo.com/t5/Moto-Z-Force/Moto-Z2-Force-Wipe-Cache-Partition/td-p/3771413--leading me to believe that my version of Android soesn't have a "wipe cache partition" feature, and suggests wiping the ache of all apps individually.
 
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The summary for this issues is at …
https://androidforums.com/threads/moto-z2-force-reference-and-tips.1176746/#post-7593913

What version of Android are you using?

There was a cache partition as far up as 7.1.1.
There is no cache partition in 8.0.0 and instead you clear the cache of individual applications.

It was common to do a wipe cache portion in the past because it became contaminated over time causing all manner of odd problems. It is thankfully now gone.

… Thom
 
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