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Can't get contacts un-blocked

Discussion in 'Android Devices' started by Marginal Mercury, Jul 19, 2019.

  1. Marginal Mercury

    Thread Starter

    Hi everyone. Any help appreciated... att has been no help.

    A month or so ago I blocked two contacts. I am not using a third party app, just going into the contact and selecting the block option. One contact has an associated landline and a cell number (the cell they never use). The second contact is cellular only.

    I have since unblocked them, but am still not able to receive calls/ texts. I recreated the contacts as att suggested, but it hasn't seemed to help.

    I'm not sure what else to do, or even what else to check. I wonder if I deleted them from my phone entirely as a contact would that work, seeing as I blocked the entire contact and not a specific number or call? I just don't know. Any advice appreciated.
     


  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    i would delete the contact all together then go into settings>apps>contacts>wipe cache and then re enter the contacts info.
     
    Dannydet likes this.
  3. Marginal Mercury

    Thread Starter

    That's a great idea. Never thought of clearing the cache!
     
    ocnbrze likes this.

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The Samsung Galaxy S7 release date was March 2016. Features and Specs include a 5.1" inch screen, 12MP camera, 4GB RAM, Exynos 8890 Octa processor, and 3000mAh battery.

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