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Support Can't get Device Administrator back

Discussion in 'Android Devices' started by Jenn2006, Aug 26, 2012.

  1. Jenn2006

    Jenn2006 New Member
    Thread Starter
    5

    Aug 26, 2012
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    5
    Hello. I was just installing the Avast security App on my phone (Samsung Galaxy S3 through Sprint), I accidentally de-activated the Device Administrator, "com.sec.sprextension.phone" and there is no option to activate it again.

    How important is this? Sprint recommended we re-set to factory settings but I don't want to do this and lose all of my info unless it's absolutely necessary.

    Does anyone know how to get this back? If I can't get it back on my phone is that okay?

    thanks!
     

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