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Support can't get on internet - force close

Discussion in 'Android Devices' started by Garden Lova, Jan 8, 2013.

  1. Garden Lova

    Garden Lova Lurker
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    I cannot get on the internet. When I restarted my phone, I got an error message -- The application Android.process.com has stopped unexpectedly. Please try again -- and I have to "force close".

    I can text and get on Facebook using the app, but I cannot access the internet.

    I haven't changed anything, added apps etc. Help!!
     

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  2. sdrawkcab25

    sdrawkcab25 Android Expert
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    Are you on wifi or 3g? Or have you tried both?
     
  3. Garden Lova

    Garden Lova Lurker
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    3g. I never use wifi.
     
  4. sdrawkcab25

    sdrawkcab25 Android Expert
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    Hit menu>settings>wireless and networks and check your mobile network settings... if it force closes when trying to access them... you may need to do a factory reset.
     
  5. cmlusco

    cmlusco Well-Known Member
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    Go to menu - settings - applications - manage applications find the browser apk, and clear its data then reboot.
     

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